Privacy Policy

Knit Nature values its customers; it respects and is committed to protecting your privacy.  We recognise that your personal information is confidential and we understand that it is important to you to know how we treat your personal information.  Please read the following for more information about Knit Nature’s Privacy Policy.

1.     What information do we collect and how do we use it?

Knit Nature may use the information it collects from you for the following purposes:

• To assist Knit Nature in providing you with its products and services

• To respond to, and process, your request(s)

• To inform you of, and provide you with, new and existing products and services offered by Knit Nature and/or selected third parties

• To assist Knit Nature with meeting its statutory requirements

• To contact you if necessary

• To protect Knit Nature’s rights or property, and that of its associated parties

Any information we collect will not be used in ways that you have not consented to.

If you send us an email, we will store your email address and the contents of the email for a period of time.  This information will be used only for the purpose for which you have provided it.

We may use the information we collect to occasionally notify you about important functionality changes to our website, or new and/or special offers we think you will find valuable.  If at any stage you no longer wish to receive these notifications you may opt out by following the instructions below.

Knit Nature monitors this website in order to identify user trends and so that we can improve the website where necessary.  Any information collected will be used only in aggregate form and your individual details will not be identified.

Knit Nature’s website uses “cookies”, which are small data files that are stored on your computer when you visit a website.  Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing or shopping experience (for example, to enable you to use certain website features, remember items in a shopping cart, etc).  You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.  However, if you do not accept cookies, you may not achieve full functionality from Knit Nature’s website (for example, you may not be able to access your account information or make purchases).

Third parties may place and read cookies on your browser or use web beacons to collect information as a result of ad serving on Knit Nature’s website.

2.     How does Knit Nature store and protect your personal information and who has access to that information?

Knit Nature has procedures for storing and using the information you have provided. 

We do not sell, trade or rent your personal information to others.

Knit Nature does not store credit card information.

Knit Nature may provide aggregate statistics about our customers and website trends.  However, these statistics will not have any personal information which would identify you.

Only some parties associated with Knit Nature are able to access your personal data.

This policy means that we may require proof of identity before we disclose any information to you.

3.     What should I do if I want to change my details or if I don’t want to be contacted any more?

At any stage you have the right to review and amend or update your personal details.

To review your personal data on our website, please login using your email address and password, and you will be able to edit your personal information if you wish to do so.

If you do not want to receive any promotional communications from us you may opt out.  To do so, please unsubscribe using the Newsletter block on Knit Nature's Home page.

4.     What happens if Knit Nature decides to change this Privacy Policy?

If we change any aspect of our Privacy Policy we will update this page so that you are always aware of how we are treating your personal information.

5.     How can you contact us if you have any questions, comments or concerns about our Privacy Policy?

We welcome any questions or comments you may have.  Please feel free to contact us by email at michelle@knitnature.com

Please also refer to our Terms & Conditions for more information.